Welcome to Clarity Eye Care.
Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website www.clarityeyecare.co.in or interact with our clinic in person or online.
1. Information We Collect
We collect only the information necessary to provide you with high-quality eye care services. This may include:
- Personal Information: Name, contact number, email address, and address details.
- Appointment Details: Date, time, and reason for your visit or booking request.
- Health Information: Any eye-related information shared voluntarily during your consultation or appointment booking.
- Digital Data: Browser type, IP address, device type, and site usage analytics collected via cookies or tracking tools for website improvement.
- Communication Information: Messages, inquiries, or feedback shared via email, contact forms, WhatsApp, or phone calls.
2. How We Use Your Information
Your information is used solely for legitimate purposes related to your care and communication, including:
- Scheduling and confirming appointments.
- Responding to queries or providing requested information.
- Sending reminders, follow-up details, or updates about your consultation.
- Improving our website, services, and patient experience.
- Maintaining internal records and ensuring compliance with healthcare regulations.
We do not use your personal data for advertising or resale purposes.
3. How We Protect Your Information
We take your data security seriously. Clarity Eye Care employs administrative, technical, and physical safeguards to protect your information.
This includes:
- Secure storage of both physical and electronic patient records.
- Limited access to authorized clinic staff only.
- SSL encryption for data submitted through our website.
- Regular security checks to prevent unauthorized access or misuse.
4. Sharing of Information
We never sell or trade your personal information.
Your details may only be shared in the following cases:
- With healthcare professionals directly involved in your eye care.
- With trusted service providers (e.g., appointment management systems, email tools) bound by confidentiality agreements.
- When required by law, court order, or regulatory authority.
5. Cookies and Website Tracking
Our website may use cookies to analyze web traffic and improve your browsing experience.
Cookies help us understand which pages are useful to visitors and tailor our content accordingly.
You can disable cookies in your browser settings, though this may limit some site functionalities.
6. Retention of Information
We retain your personal data only as long as necessary for patient care, legal, or regulatory purposes.
After this period, your information is securely deleted or anonymized.
7. Your Rights
You have the right to:
- Access your personal information stored with us.
- Request corrections or updates to your data.
- Withdraw consent for communications at any time.
- Request deletion of your information (where legally permitted).
To exercise these rights, please contact us directly using the details below.
8. Links to Other Websites
Our website may include links to third-party sites (such as social media pages or partner clinics).
Please note that we are not responsible for the privacy practices or content of these external websites.
9. Updates to This Policy
Clarity Eye Care may update this Privacy Policy periodically.
All updates will be reflected on this page, and the date at the top will be revised accordingly.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact us:
Clarity Eye Care
1st Floor, Laxmi Avenue 104, Nirmitee Signature Road,
Shankar Kalat Nagar, Wakad, Pimpri-Chinchwad, Maharashtra
📞 Phone: +91 9373450600
📧 Email: clarityeyecarepune@gmail.com
🌐 Website: https://clarityeyecare.co.in